PRIVACY POLICY

1. Purpose of the Policy

1.1 This Privacy Policy outlines how information is collected and disclosed on the Kats Casino website, which is operated by Kats Casino (hereafter referred to as "the Operator").

1.2 When using the website and its content or applications, you are accessing what we refer to as the “Services.”

2. Use and Handling of Personal Information

2.1 The Operator may collect and process your personal data (meaning information that can identify you directly, such as your name, address, phone number, or email—collectively referred to as “Your Information”) through its staff, agents, and, where applicable, authorised third-party service providers, for the purpose of delivering the Services. Collection occurs when you register an account or submit a written inquiry.

2.2 Please note that any external websites linked from our platform are not controlled by us. The Operator is not responsible for the content or privacy practices of third-party websites.

2.3 By accessing and using the Services, you confirm that you have read and accepted the terms of this Privacy Policy. By submitting your personal information—whether in full or partially during registration or through other interactions—you agree that the Operator and relevant third parties may process this information for the purposes described in section 3.

2.4 If you prefer not to share your personal information as outlined here, do not enter data into relevant fields or communicate such details via phone. Note that some features or parts of the Services may be unavailable to you without submitting this information.

2.5 During the account creation process, you’ll be given the option to decline promotional communications. To do so, uncheck the appropriate box when prompted. You can change your preferences at any time by visiting “My Account / Update Marketing Preferences” on the site (if available) or by contacting Customer Support. If you've opted into receiving SMS updates, you may opt out at any time by replying “STOP.”

2.6 Disclosure of Personal Data

• Your data may be shared with internal teams or authorised payment providers, contractors, or processors to ensure smooth operations and effective service delivery.
  
• Where required by law or court order, we may disclose your data to legal authorities, government bodies, or regulatory agencies.
  
• We do not share personal data with third parties for any other reason unless you give us explicit permission.
  

3. What We Collect and How We Use It

3.1 Your information is gathered and processed for purposes including:

• Opening and managing your user account, enabling deposits, gameplay, and betting features;
  
• Responding to inquiries through customer support;
  
• Fulfilling legal requirements such as verifying your age;
  
• Notifying you (unless opted out) about promotions, offers, or events related to Kats Casino.
  

3.2 Additionally, your data may be used for:

• Administering and operating your account;
  
• Providing services you’ve requested;
  
• Verifying identity, including with third-party services (e.g., banks, credit agencies);
  
• Generating statistical usage reports;
  
• Delivering personalised content and promotional materials;
  
• Informing you of technical changes or policy updates;
  
• Complying with laws or assisting sports bodies or other relevant institutions;
  
• Investigating potential misuse, fraud, or illegal activity;
  
• Reporting suspected financial crimes (e.g., money laundering or fraud);
  
• Fulfilling other contractual obligations.
  

3.3 We do not send third-party marketing messages or unsolicited offers.

3.4 Your first name, username, or geographic region may be used in promotional campaigns or public announcements.

3.5 Phone calls with our support team may be recorded for safety and training.

3.6 Should the business or part of it be transferred or sold, your data may be included in that transfer, even in cases of insolvency.

3.7 If you wish to withdraw consent for data processing for any of the above reasons, please contact us. Note: This may require the closure of your account.

4. International Transfers of Data

4.1 In providing services, your personal data may be transferred to:

• Other entities within the Kats Casino corporate group;
  
• Third-party partners and processors located in other countries.
  

5. Accessing and Updating Your Information

5.1 You may update or remove your account data through the “My Account” section (if accessible), or by contacting Customer Support.

5.2 You may also request a copy of your data. Please allow up to 30 days for us to process such requests.

6. Anti-Money Laundering (AML) Policy

6.1 Objective

katscasino.uk maintains a strong commitment to preventing money laundering and terrorism financing, safeguarding its operations, legal standing, and public image. The Operator stays informed of international AML developments and ensures all necessary internal safeguards are maintained.

6.2 Legal Compliance and Procedures

To align with the Prevention of Money Laundering Act and relevant regulations, we will:

• Appoint a qualified senior officer as the Money Laundering Reporting Officer (MLRO);
  
• Implement identity verification processes during registration;
  
• Maintain a secure list of all active users;
  
• Store identity and transaction records in accordance with legal requirements;
  
• Train staff to identify and report suspicious activity;
  
• Continuously update AML policies in line with changes in regulation;
  
• Monitor complex or unusually large transactions;
  
• Notify the Curaçao Gaming Commission and applicable authorities of any suspicious activity;
  
• Cooperate fully with enforcement bodies and judicial agencies.
  

6.3 Operational Standards

katscasino.uk further commits to:

• Prohibiting anonymous or fictitious accounts;
  
• Accepting deposits only through approved payment methods (e.g., cards, wire transfers);
  
• Enforcing a strict 18+ registration rule;
  
• Disallowing multiple accounts per individual;
  
• Returning funds through the same method of deposit, when possible;
  
• Requiring sufficient account funds before any wager is accepted;
  
• Rejecting users from untrusted or restricted jurisdictions;
  
• Withholding payments over $2,000 USD until identity, age, and residence are verified;
  
• Validating user credit history when necessary;
  
• Cancelling registration if false documents are submitted or detected post-registration.
  

7. Contacting Us

If you believe we have breached the principles of this Privacy Policy or have concerns about your personal data, please contact Customer Service. We will make every reasonable effort to resolve the issue promptly.